Case Studies
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Big Data but NOT in Hadoop: Industrial Strength Web Data Collection at Wolters Kluwer
Wolters Kluwer provides information services to many verticals in 40 countries. Unprecedented growth in regulatory and social data has fueled demand for its products, but also poses significant scalability and complexity challenges in automating data collection. Mediregs, the healthcare unit, has a content database of over 10 million documents that must be constantly refreshed and added to. Their web extraction process, first manual and then automated through PERL scripts, was unable to scale and was being thwarted by dynamic web technologies. This impacted customer experience and revenue.
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Data Virtualization Deployment in a Leading Information Services Company
Information Services Company Makes Discovering Energy Efficient and More Profitable with the Help of Denodo Data Virtualization
Oil companies are finding it increasingly challenging to maintain their profit margins for multiple reasons including difficulty in accessing new reserves and fluctuating economic and political conditions. With global recession and slow growth conditions further moderating oil prices, energy companies need to find other ways to improve revenue; they need to become more efficient.
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AAA Changes Wheels While Driving 70mph: Virtualized Data Helps Implement New Organizational Structure and Delivers Flexible Information Architecture
AAA of Northern CA, NV, and UT, an automotive, travel, insurance and financial services provider, recently decided to separate its auto club and insurance divisions into separate companies with separate data centers. AAA's Information Management team realized they needed to avert data chaos in the short term by providing a buffer layer for managed migration of data and applications. For this they chose data virtualization. This also allowed them to maintain many existing data services to application and analytical users, while bringing up new services and changing the underlying data sources and structure
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An Asset Management Firm Turning a Growing Torrent of Data into Strategic Business Information with Denodo Data Virtualization
One of the top asset management firms in the United States was drowning in a growing mass of data. This exponential growth in the amount of data and the wide variety of disparate data sources caused problems with the accuracy and integrity of reporting, adversely impacting the quality of customer service, one of the organization’s core company directives. Their data integration team struggled to bring together meaningful information from inconsistent data queried from over seven different systems and external data feeds. Providing timely and accurate data to customers is a vital part of the asset management process
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Data Virtualization — Strategic Implementation for Dynamic Linked Data Services
An Interview with Oppenheimer Funds by Brian Hopkins, Principal Analyst, Forrester Research
In an earlier webinar, "Unlocking Agility with Data Virtualization", Brian Hopkins of Forrester Research described the tactical use of Data Virtualization as a utility tool to complement traditional data integration approaches.
In this sequel, Brian Hopkins will discuss a different, strategic, enterprise-wide approach to Data Virtualization with Greg Williams and Martyn Hill, the architect and implementation lead respectively for this project at OppenheimerFunds. They will explain how they used Data Virtualization to create a platform for dynamic linked data services, where each data element can be linkable, browsable, and subscribable through a unified source of reference, even as data and sources change dynamically.
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The Climate Corporation Successfully Weathers a Storm of Disparate Cloud and Big Data, Providing Agile Business Intelligence with Denodo Data Virtualization
The Climate Corporation’s mission is to help all the world’s people and businesses manage and adapt to climate change. Their flagship product Total Weather Insurance (TWI) aims to protect farmers in the $3 trillion global agriculture industry from the financial impact of adverse weather. Using the most current data tools available, The Climate Corporation analyzes trillions upon trillions of scientific data points across multiple systems and formats to simulate weather events and assess risk to yield for specific crops on a 2.5 x 2.5 mile square of land, adding over 30TB of data per month.
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Biogen Idec Deploys Agile Reporting Solution Using Denodo to Provide Accurate Daily Sales Reports Across 90 Countries, including Distributors and Wholesalers
As a large biotechnology company, Biogen Idec sells its drugs globally in over 90 countries through multiple wholesalers and distributors. Senior executives monitor drug sales and market share using daily sales reports by drug and territory.
Business analysts at Biogen were manually collecting sales data from numerous internal and external sources, including wholesalers and distributors worldwide, in various formats like Excel, PDF, XML file transfer etc. They had to monitor the file versions, normalize formats and currencies, and consolidate sales figures with in - ternal forecast and budget databases. The combined data was output into Excel reports for review by management. They also archived the data to support historical reporting. The process was cumbersome, time consuming and error prone
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Jazztel doubles its client retention rate by increasing "first call resolution" rate by over 90% and enables a 50% reduction in back-office workload with Denodo Data Virtualization
Despite being recognized for having the best offering in the market and the only operator with their own call center, their greatest challenge was to differentiate themselves from their competitors by providing the highest possible level of service. Their contact center, equipped with a CTI solution, required the agents to consult and utilize many different systems (CRM, Incident Management Systems, Network Management Systems, Diagnostic Systems, etc.) causing a lot of complexity in completing tasks.
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The Phone House reduces client's waiting time by 75% and benefits from a 50% improvement in overall in-store efficiency thanks to Denodo Data Virtualization
In The Phone House ́s retail model, completing customer phone activations or migrations in the minimum time, with no errors and at the lowest possible cost is key to customer satisfaction and revenue growth. This used to require cumbersome manual operations by store clerks to synchronize data with service provider systems over the extranets.
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Reintegra increases its debt collection rate by 5% and improves the productivity of its search processes x40, increasing its agents´ capacity allowing them to process over 800 files and hour from an original 15 with Denodo Data Virtualization
With the economic crisis and a significant fall in consumer spend, the financial impact of delayed collections is growing significantly. Estimates are that delayed payments impose a financial cost of over 0.5% on a company’s invoicing. In addition, such delays are the cause of 25% of bankruptcies. With over 50% of invoices paid late, efficient collections management and debt recovery can significantly impact a company ́s well being, especially in their access to funding.
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Telefonica Gains Real-time IT Operational Intelligence and Reduces Costs using Denodo to Create Virtual Performance Dashboards
Several Telefonica business units depend on their central IT department to deliver new applications and maintain existing ones with high service levels to support key product and business initiatives. IT Management had decided to adopt the Informa - tion Technology Infrastructure Library (ITIL) framework of best practice processes to deliver high quality IT services at lower cost.
One-Stop Access to Health Care Enrollment Becomes a Reality with Denodo
This case study addresses how The Center to Promote HealthCare Access, Inc. leveraged the Denodo Platform to upgrade One-e-App, a state-of-the-art, Web-based system that makes it possible for applicants and agents to log into and share information from several different federal, state, local and non-profit programs using a single interface. Using the Denodo Platform, One-e-App connects to multiple external web-based applications and provides a more modernized, cost-effective, flexible and secure means for navigating a once complicated enrollment process for California's publicly funded health and social programs. Read the entire case study.
DM Review: Denodo Enables Spanish Cable Company to Gain Competitive Advantage
RCable, a large Spanish telecommunications company, selected the Denodo Platform over alternatives, including extending their existing ETL and EAI platforms, to implement a system in their contact center operations that would enable faster response time to user inquiries and ease roll-out of new features. RCable was able to design and deploy the first phase of this solution within weeks and the organization has already leveraged the Denodo Platform's ability to provide such composite data as reusable services to rapidly build other applications. Read this case study to learn more about their success with deployment of the Denodo Platform.
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Data Virtualization R: a success story
Leveraging the real value of all data is not an easy task. Organizations compile and store data from multiple channels, stored in different information systems, from heterogeneous environments, and in different formats. Direct and real time access to data and the efficient management of this data is a growing concern. The scale of the problem is such that it can lead to the downfall not only of ICT projects, but also of strategic business initiatives and even companies. An organization´s data integration layer is a critical component and there is a tendency to be overly optimistic about its situation.
This case study analyses R - a leading fiber-optic communications provider in Spain – and the implementation of data virtualization, and demonstrates how the initial investment is quickly leveraged with demonstrable ROI in less than 1 year.
