Industry Solutions
Financial Services Solutions
As the financial services industry is on its way to stabilizing and growing again, it’s a good time to
re-evaluate and assess some of the IT solutions that support key business initiatives.
Organizations in the financial services sector benefit tremendously from Denodo’s data virtualization. With the huge volumes of data transacted everyday, data virtualization can accelerate your data’s time to market while lowering the total cost of ownership and operation. Data virtualization also decreases the latency in delivery of data making your transactions faster. With the enormous amount of information on the web data and a lot of valuable information residing in emails, PDFs and other such documents, Denodo’s data virtualization can quickly and efficiently integrate all this information with your enterprise data to reveal valuable insights while maintaining enterprise class performance features. Denodo has successfully enabled its financial services customers in areas such as the following:
Data Services for Efficient Contact Centers
Denodo transforms your contact center from a reactive cost center to a proactive source of competitive differentiation that efficiently manages the customer interaction process and seeks opportunities for upselling the company’s products and services. With Denodo’s rich and intelligent virtualized data services, the agent can access all customer and product information from a single system instead of relying on multiple systems for serving the customer. With the right information at their disposal, agents can serve customers satisfactorily and in a shorter amount of time.Virtualized Data Services for Integrated Desktops
Traditionally, the contact center staff deals with several applications and screens while the process of responding to a customer request can in itself be time consuming, stressful and cumbersome. But, with Denodo’s virtualized data services, the agent can access all customer and product information from a single system. The agent will be able to access enterprise data, production information, billing information, order fulfillment information, service history, contracts, work orders and much more in real time making customer service a pleasant experience not only for the customer, but for the agent as well.Debt recovery solutions
Bank debt collection efforts are greatly increasing due in large part to the economic crisis affecting markets and consumers globally. Denodo’s virtualized data services help you identify high-risk customers by meaningfully combining information spread out across various sources within the enterprise regardless of the structure of the data. In addition, Denodo can also automate web content extraction to bring in valuable information about the customer such as life events, current employment status, current contact information etc that help identify high-risk customers.Regulatory monitoring & Risk management
Denodo systematizes monitoring tasks by proactively and automatically monitoring a multitude of data sources. Denodo proactively locates relevant content in multiple sources and allows for significant cost savings as it saves experts from doing repetitive tasks. Your organization’s personnel don’t need to spend time gathering data to check for compliance, but can spend their time on analysis of data instead.Integrated Sales channels to commercialize partner’s products
Denodo provides B2B automation between your organization and your partners enabling an integrated sales channel to commercialize your partners’ products. While custom development is not scalable, embedding the web interface of the partner’s application in your own application is not a good solution since any changes in your partner’s application will impact your side of the application. With Denodo, you can embed the required functionality from your partner’s application into your application. Thus your application will not be impacted by changes in the application on the partner’s side.Please see the Technology Solutions section as well as Business Solutions for use cases.
Contact Denodo to request a custom demo or to download Denodo Platform evaluation copy.
