SUCCESS STORIES

 

	Spanish subsidiary of the global telecommunication operator Tele2. It offers, amongst other services, telephony, data, Internet, security, computer infrastructure storage, application hire and outsourcing.   Single Customer View Real-time customer data integration solution. Data are extracted from multiple information systems (billing, data warehouse, CRM, incidents, provisioning…) to optimize the performance of the Contact Center.   "We had data on our clients; but it was Denodo's Single Customer View solution that provided us with a 360º view that integrated fully with our internal processes." Rogelio Fernández, Systems Director

	Red Eléctrica (REE) is an electricity transmission and electric systems operation company. It began its activities in Spain (1985), but nowadays REE develops an international expansion programme focused on South America, Eastern Europe and Mediterranean countries.   Technology Watch Technology Watch solution that extracts and integrate web information (patents, news, products, projects…), build KPIs and generate technology reports for the R&D department.   "The Denodo solution allows us to access data in an unrestricted and ordered manner, reducing the time required to write reports and relieving our experts and repetitive tasks" José Luis Mata Vigil-Escalera, Head of the Technology Department

	Telefónica is a leader telecommunication company with presence in Europe, Africa and South America. With 180,9M customers (December 2005), Telefonica is the reference operator in the Spanish/Portuguese market.   Scorecard and Operational BI Tools for the OAM Department. The Telefónica Scorecard includes all kinds of KPIs related with system performance. This scorecard is extended with several high-value real-time operational reports (incidents, software deployments…).   "Denodo technology has afforded us the agility required to meet our key data requirements on any type of operational data, often dispersed and little used." Paloma Pérez Ríos, Director of Testing and Customer Care

OTHER MAIN REFERENCES

Customer Profile Solution

Education   Information Technology Watch

			News Agency		Content Metasearch System
			Finance		Financial Aggregator
			Finance		- Technology Watch System - Financial Aggregator
			Finance		e-Commerce Assistant Toolbar (with automatic form filler)
			Government		Technology Watch
			Media		Financial News Search Service
			Networking		Single Customer View
			Information Services		Web Automation for feeding Voice Portals
			Government		Technology Watch for Defense
			IT		Web Content Extraction Service
			Telco		Indexing and Search Service in Mundo-R portal
			Government		Scorecards for the Galician regional government in Spain.