Talisma Corporation, an nGenera Company, and Denodo Technologies have partnered to provide a truly comprehensive, 360-degree view of your customer that will help your business strategically utilize customer data. Sales and Marketing, Customer Support and Call Center Managers can leverage Data Mashup-driven Customer Interaction Management Software (CIM) to deliver a superior customer experience, easily identify cross-sell and up-sell revenue opportunities, reduce the cost of multi-channel customer interactions, and enable IT to deliver ROI in a fraction of the time and cost of traditional integration technologies.
In this webcast, Brad Birnbaum, CTO of Talisma Corporation, and Suresh Chandrasekaran, Vice President of Marketing for Denodo Technologies, discuss the benefits of the combined technologies and address:
- How the Denodo Enterprise Data Mashup platform enables Talisma CIM Technology to allow customers to quickly and easily access and combine structured, unstructured, and Web data
- Denodo’s ability to overcome the complexity of combining data being spread across disparate data silos inside and outside the enterprise – and deliver it with high volume transaction speed
- How customer service agents will have all relevant information about the customer at their fingertips – providing a better experience for customers and increased productivity for the agent
