Single Customer View systems offer a 360º panoramic view of all relevant information related to the most important asset of a business: its customers.
Information about companies' customers is dispersed across multiple databases and applications, usually under the responsibility of different business units. Single customer view solutions access those systems and combine all available information to favor a unified, consistent, precise, and updated view that can be offered just-in-time to all involved business processes.
Benefits of the Single Customer View are:
· Increased customer satisfaction and loyalty
· Better segmented marketing campaigns
· Improvement of cross-marketing and cross-selling
Discover how Denodo's Single Customer View solution can help your business.
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Who should attend
· VP of Sales/Marketing
· Call Center Responsibles
· CFO / Controllers
· IT Managers
· Application Architects
Registration for this webinar is free for professionals.
Agenda
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What is Single Customer View?
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Benefits
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Alternative technologies
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Business Case: Single Customer View for a telecom operator
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Demonstration: Single Customer View based on Denodo technology
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