Senior Salesforce Business Analyst

Chennai, INDIA - Information Technology

Job Description

The Opportunity

Denodo is looking for a full time, experienced Senior Salesforce Business Analyst with knowledge and experience with business analyst work in a Salesforce team. This role will be responsible for requirements gathering by working closely with various stakeholders and will create stories that are well aligned to the Agile methodology. This role will also carry the responsibility of process documentation of existing functionality and enhancements to processes as the business needs evolve. Our environment uses a variety of applications and the role will have the opportunity to learn and work on functional areas like Salesforce CPQ, Conga Composer, Conga CLM and a variety of AppExchange products.

Things you’ll love about this job:

  • Opportunity to make a major, high-visibility impact on the efficiency of a global organization
  • Very supportive and highly-skilled team, focused on process improvements and Agile methodology
  • Fast moving environment with focus on quality deliverables
  • Transparent communications that value your opinions and inputs

What we’re looking for:

  • Strong experience with Agile and Salesforce functionality
  • Strong understanding of Salesforce Declarative Programming and Administration (Flows, Approval Processes, Validation Rules, Territory Management, Roles, Profiles and Permission Sets))
  • Team player willing to collaborate and take on responsibilities based on business and technical needs
  • Self-organized with ability to take independent ownership of work and deliverables. Proven ability to work productively with minimal monitoring
  • Willingness to roll up sleeves and get hands on with process, Salesforce, user acceptance testing and change management
  • Flexibility to work across global time zones with some overlaps


Chennai, INDIA


Information Technology


Desired Skills & Experience

  • 5+ years of experience as a Salesforce Business Analyst
  • 3+ years as a Salesforce Administrator doing hands on configurations
  • Experience with declarative features related to Sales Cloud
  • Ability to get into the details of a requirement by conducting stakeholder interviews, hands on exploration of system functionality and process documentations
  • Few of these certifications - Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Sales Cloud Consultant
  • Agile mindset and experience
  • Experience with JIRA and writing stories in Gherkin format
  • Proficient in the English language

Nice to have:

  • Domain experience with Salesforce CPQ, Conga CLM/Composer, Marketo and partner sales applications
  • Experience working with globally distributed teams
  • Certified Salesforce Business Analyst, Service Cloud Consultant

Employment Practices

Denodo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Denodo will provide reasonable accommodation to employees who have protected disabilities in accordance with applicable law.

We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and we will not be obligated to pay a referral fee.

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