Job Description

The Opportunity

Love to deal with multiple systems in complex environments? Ready to support the modern infrastructure, Systems, Hardware, Display and Voice systems? We invite you to materialize your aspirations in a company where opportunities abound for building an amazing future.

As a System Administrator, you will be part of the APAC support team with operational responsibilities that support our internal users, IT setup and vendor management. Responsibilities include new user asset setup, user creation on firewall and on-boarding of new resources, providing service to existing users, managing end-to-end IT operations daily tasks such as query handling, problem fixing asset management, vendor coordination and network device management like switch, firewall, access point, Voice, internal user ticket handling,  reporting, and process improvement projects. Some tasks will have global responsibility, while others may be regionally focused.

Join an international team in pursuing mastery, value and success in a global environment.

Your Responsibilities

The Systems Engineering team is in charge of operating and evolving global user applications and services, both for internal and external audience; tools for devops teams together with the required environments; and general IT infrastructures and assets.

As a System Administrator, your activities include

  • Install and configure software and hardware (level 1,2 Desktop Support)

  • Coordinate with Vendors for problem resolution

  • Manage network servers and technology tools

  • Set up user accounts, workstations, manage hardware and software inventory

  • Monitor performance and maintain systems according to requirements

  • Troubleshoot issues and outages

  • Ensure security through access controls, backups and firewalls

  • Upgrade systems with new releases and models

  • Maintain the internal wiki with technical documentation, manuals and IT policies

Location

Chennai, INDIA

Function

Information Technology

Qualifications

Proven experience as a System Administrator, Network Administrator or similar role with minimum 3 years of experience

Hands on with L1 & L2 support with Desktop / Laptop , Voice and Internet systems. 

Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery   

Ability to create scripts in Python, Perl or other language   

Familiarity with troubleshooting on various operating systems and platforms (Windows, Linux)     

Experience working with Network protocols and services: IP, TCP, UDP, ICMP, DNS, DHCP, LDAP, NFS.

Service oriented approach to work.

Problem solving.

Self-driven, curious, and keen to learn.

Excellent communication skills (oral and writing)     

Diploma / B.Sc. in Information Technology / Computer Science or a related discipline; Professional Certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus 

Employment Practices

We are committed to equal employment opportunity. We respect, value and welcome diversity in our workforce.

We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and we will not be obligated to pay a referral fee.

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