The System & Data Architect Consultant on Data Virtualization and Cloud Data Integration will have the ability to help Denodo customers and partners to build a system based on advanced knowledge of business and information technology using the technical expertise on solutions based on Denodo Platform.
The technical services to be deliver by this role would cater towards integrating data in a virtual manner for operational and/or informational purposes - Integration of multiple data sources for a Customer Service, Multichannel IT Infrastructure; implementation of Logical Data Warehouses and Virtual Datamarts to enable modern Business Intelligence solutions, Integration Layers for Hadoop-based Data Lakes, and support for Agile Operational Reporting on a diverse Big Data infrastructure are just a few flavours of your future projects.
Denodo is always looking for technical, passionate people to join our Services Engineering team. We want a professional who will travel, evangelize, manage, and troubleshoot to enhance our clients’ journey around Data Virtualization.
Be part of an elite team in a rapidly growing international software product company. Your career with us will combine cutting edge technology, exposure to worldwide clients across all industries (Financial Services, Automotive, Insurance, Pharma, etc.), exciting growth path for technical, product and customer-facing roles, direct mentorship, and access to senior management as part of a global team. Your mission is to help our clients, partners and prospects to realize their full potential through accelerated adoption and productive use of Denodo's data virtualization capability in many solutions.
Duties & Responsibilities
In this role you will require a combination of high technical expertise, customer and partner relationship management skills to conduct on-site and off-site engagements.
In this position you will work directly with engineers, architects, technical teams, and leadership (both business and IT) across customers and partners’ organizations in order to understand business and technical requirements and provide guidance and solutions.
You will design system architecture considering customer's business model and business flows, and advice about the evolution of that for new business models considering the expansion of Denodo's data virtualization technology in the customer IT ecosystem.
Product and technical knowledge:
Obtain and maintain strong knowledge of the Denodo products, including overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning.
Constantly learn new things and maintain an overview of modern technologies.
Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature / functionality of our product.
Ability to lead custom deployments dealing with business-focused and engineering-focused requirements.
Ability to deliver product training to customers and partners.
Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client’s business cases, requirements and issues.
Customer / Partner engagement:
Develop relationships with key business stakeholders and act as a trusted advisor to major Denodo customers.
Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues.
Enthusiastically present software solutions to customers, from IT managers and technicians to C-level executives.
Know when and where to escalate within the technical organization, and make effective use of those resources.
Manage consultants and engineers, support in escalation situations, performance, and general team coordination within your region.
Coordinate team members and partners to ensure the right resources are working on the right tasks at the right time, with clear expectations of milestones and goals.
Promote knowledge and best practices while managing deliverables and client expectations.
- Build interpersonal relationships with other teams
We'll need you to have a good foundation of technical knowledge, as well as project and scope management expertise, as you'll establish the technical and non-technical enablement needs for the Services Engineering team.
Our ideal candidate has from 6 to 15 years of experience in the IT sector, with at least 4 of them in customer facing positions.
We are growing fast and we believe that people needs to be together to collaborate and accelerate that growth, so this position does not allow telecommuting. The candidate has to be willing to work from the Denodo Headquarters.
Minimum 6+ years of experience in Information technology.
Experience in customer-facing positions as a professional services consultant or engineer.
University Degree relating to information systems or computer science (Bachelor or Master).
Bilingual Japanese and English: Fluent in Japanese speaking, and capable of writing, reading Hiragana, Katakana and Kanji & business level English.
Good Understanding of Integration Domain is a must (EAI / SOA / BPM / API / ETL).
Solid understanding of SQL and good grasp of relational and analytical database management theory and practice.
Good knowledge of JDBC, XML, JMS, Web technologies and Cloud environments.
Excellent verbal, presentation and written communication skills to be able to interact with technical and business counterparts.
Willingness to travel.
Being available for working outside of normal business hours, holidays, and some weekends when needed for escalations during on-call periods.
Denodo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Denodo will provide reasonable accommodation to employees who have protected disabilities in accordance with applicable law.