Over the last two years, AI – and particularly generative AI (GenAI) - has moved from tech headline hype to an everyday enterprise tool. For many organisations, it now underpins daily operations, summarising research, drafting communications, and streamlining decision-making. In the UK alone, 75% of the public sector have already engaged in GenAI applications, with 79% of UK professionals regularly using tools like ChatGPT at work.



 

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