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Cloud Marketplace FAQ - Denodo Platform for AWS/ Azure

Q: What type of Denodo subscriptions can I sign up for on the AWS/Azure Marketplace?

A: There are several options available, based on your requirements:

a) By the number of data sources (2, 5, 8, or 10)

b) By query size/rows returned (5k, 10k, 25k, or 50k)

c) Unlimited (similar to on-prem licensing)

For more details on the Denodo Platform for AWS click here / for Azure click here

Note: These offerings are subject to change at vendor’s discretion. 

Q: Can I use my on-prem license to install the Denodo Platform on cloud IaaS?

A: Customers can take advantage of the multi-server licensing option and, via the BYOL (Bring Your Own License) mechanism, bring their on-prem licenses to the cloud and manage them accordingly. For example, if you have licensed 8 cores as part of multi-server licensing, you can leverage 4 cores on-prem and 4 VPC on the cloud to suit your needs. You would then manage this on your own, as though you were utilizing the public cloud as Infrastructure as a Service (IaaS).

Q: How is AWS/Azure Marketplace subscription pricing different from BYOL license pricing?

A: On-prem license pricing is per core and includes unlimited development and test licenses when using the multi-server licensing mode. Customers can avail themselves of the pay-per-use model based on the option they choose as part of the AWS/Azure Marketplace subscription. The price includes Denodo support, and they can sign up on the marketplace itself. The pre-installed version of the Denodo Platform is available in minutes so customers can get started quickly. 

There are two parts to the subscription pricing:

a) Infrastructure costs

b) Denodo licensing costs

These costs are managed via the AWS/Azure Marketplaces, and Denodo is not involved in any kind of billing directly.

Q: Does Denodo offer a free trial on the AWS/Azure Marketplace?

A: Yes, we offer a 14-day free trial.

Q: How is a test drive different from an AWS/Azure Marketplace free trial, and which one is the best option for me?

A: A test drive is a mechanism to quickly learn and explore the Denodo Platform via a variety of use case scenarios with the help of a user guide. They provide a hands-on experience for two hours and can be used more than once. There is no charge for a test drive and they are available on the AWS and Azure Cloud today.

The free trial is for an extended period (up to 14 days) and provides the ability to explore the Denodo Platform in-depth to perform a POC and to validate use cases.

Q: Is there a difference between the AWS/Azure Marketplace free trial and Denodo Express?

A: Yes. Denodo Express has certain limitations in terms of the number of users and the size of the queries that one can use it with. There is no expiration date however, and it can be used for as long as you like.

The free trial through the AWS/Azure Marketplace is limited to 14 days, which is good enough to do a POC. If for any reason you need an extension, you can contact the Cloud team to explore other options.

Q: Can I benefit from the official Denodo support with the AWS/Azure Marketplace subscription and during the free trial?

A: Absolutely. You can sign-up for Denodo Support on the marketplace itself. There is a URL link to sign up and you can then open tickets directly with the Denodo Support team.

Q: What happens after my AWS/Azure Marketplace 14-day free trial expires?

A: You have a number of options:

a) Continue with the subscription, at which point you will be billed for the Denodo License.

b) Terminate the instance to prevent being charged for use.

Q: Do marketplace subscriptions include solutions manager support?

A: As of today, the marketplace subscription-based licensing cannot be managed via solutions manager on the cloud. If you decide to use BYOL and IAAS, installing the Denodo Platform on the cloud, you can manage the solution manager on your own by installing it on a different VM/EC2 instance. The caveat is that you would need to pay for the infrastructure usage.

The AWS/Azure Marketplace subscriptions are single-server instances, i.e. they do not include the solutions manager. This is simply to avoid the additional overhead and complexity of the solutions manager when someone is starting out with the Denodo Plaform for AWS or Azure.

Q: Is it possible to upgrade from 2 data sources to 5 data sources under the AWS/Azure Marketplace  subscription model?

A: Unfortunately, you cannot automatically switch or transition from one instance type to another. You would need to stop the 2 data source instances and start up the other instance of your choice. You will need to export the VQL, start a new subscription (e.g. with 5 data sources), and then import the VQL.

Q: Can I use the solutions manager on-premises to manage the licensing on the cloud instances via the marketplace?

A: You can use solutions manager to work in a hybrid environment with the BYOL option in the cloud.

Q: How does BYOL licensing work with the cloud (AWS/Azure)?

A: BYOL means that you are purchasing an annual subscription license from Denodo and applying this to Denodo running on AWS/Azure. You are eligible for the same kind of support, regardless of your deployment platform (cloud or on-premises).

In short, BYOL refers to just getting a blank VM instance and buying a traditional license from us. That is,  you will need to install and configure it yourself.

Q: Can I apply a BYOL license to the marketplace instance on AWS/Azure?

A: This is not supported or recommended.  Marketplace subscriptions are managed by Amazon, for AWS, and Microsoft, for Azure, and they would continue to charge infrastructure fees, which you would need to pay in addition to payment for the Denodo license associated with that instance. 

The subscription is registered on AWS/Azure so as long as the instance is up-and-running, the metering is ON in the background.

Q: Who installs the Denodo fixes and updates on the AWS/Azure Marketplace?

A: For marketplace instances, you are responsible for applying hotfixes, updates, etc., as and when necessary, as you have to do for on-premises environments.

Q: Is there a way to extend a marketplace trial of 14 days?

A: Currently, one cannot extend the 14 days free trial, but one option would be to begin another 14-day instance (free trial) after contacting the Cloud team. Please refer to the following page for details about the free trial

Q: Who manages the billing on AWS/Azure Marketplace subscriptions?

A: All of the billing is managed by Amazon for AWS or Microsoft for Azure.