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Single Customer Views |
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A Single Customer View provides a complete vision (360º) of your
customers (or patients, citizens…).
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The integrated and updated view of customer data is composed in
real time and in a non intrusive manner from business units,
operational systems, files, external web or Web Service sources
and customer contact centers. The Denodo solution provides just-in-time
information to feed every business process that requires it (incidents,
billing, inventory, marketing and sales support systems, etc.).
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Reference: |
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Tele2-Comunitel Single Customer View |
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Operational Business Intelligence |
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Operational Business Intelligence solutions provide real-time
information to support operational decisions.
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In order to meet this requirement, they must automatically
retrieve the relevant information from heterogeneous data sources,
both internal (files, databases, applications…) and external (web).
The just-in-time indicators generated from this information
reflect the results and evolution of the internal operation of the
company.
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Reference: |
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Telefónica Cuadro de Mando y Herramientas de BI Operacional para el Departamento de Producción |
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Competitive Intelligence and Technology Watch |
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Competitive Intelligence and Technology Watch systems support the
systematic search, retrieval, filtering and analysis of
information from the environment.
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Their aim is to provide, in a continuous and precise way,
information about markets, competitors or technological areas.
These permanent, personalized and updated observatories intend to
generate high-valued information to support strategic decision-taking.
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Reference: |
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Red Eléctrica de España
Vigilancia Tecnológica. |
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B2B Web Automation |
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Virtual Data Views |
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SOA Data Services |
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Indexing and Search |
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Public Administration |
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Finance: Aggregation, XBRL, Risk Management |
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Security and Defense |
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Health |