Department: Operations
Location: Chennai
Job Description
Denodo is seeking a Senior Deal Desk Specialist for the Global Operations team to focus on providing support to the sales organization on deal structures and the closing process. This critical role is responsible for actively working with sales, and other cross functional teams on deal processing and general sales support and administration.
The successful candidate will be self-motivated, and a fast learner, with the ability to take initiative and multi-task under tight deadlines. Those who thrive in this role will have exceptional attention to detail and a process-oriented mentality. You will be working across many teams in the organization with individuals in various locations. There is an excellent opportunity to grow and progress on the team and at the company.
Job Responsibilities & Duties
Sales Support:
- Serve as the main point of contact for our Sales team on all operational deal components
- Manage day-to-day quote administration and ensure deal structures and order forms comply with published sales and business approval policies
- Work as the primary liaison between multiple groups, such as Finance, Sales, Legal and Business Automation to help facilitate deal closure
- Proactively identify inconsistencies in deal structuring and coach Sales accordingly
- Manage and answer day to day inquiries from Sales team
- Cultivate internal relationships with all levels of the sales organization
Administration & Operations:
- Confirm accuracy of sales pipeline in Salesforce
- Ensure smooth execution of deals by verifying all executed documentation is correct and completed and working with Finance to facilitate a smooth billing process
- Conduct user acceptance testing within our different systems, most notably Salesforce, when new products or policies are rolled out
- Support the enablement team as needed on creating training documentation on new processes
- Deliver relevant training to new and existing sales people on order processes, legal agreements and overall deal closure best practices
Desired Skills & Experience
- Bachelor's degree required
- Minimum of 5+ years of demonstrated experience working in a similar role
- Fluency in English
- Excellent oral and written communication skills
- Highly driven with exceptional attention to detail
- Critical thinker with experience identifying, analyzing and resolving inefficiencies
- Strong organizational skills and the ability to manage multiple tasks in a highly dynamic environment
- Salesforce experience preferred
- Experience in a similar high growth role in the Technology industry is preferred but not required
- Nice to have experience in leveraging Employee Advocacy and Social Media to network with industry peers, share thought leadership content, and enhance brand visibility to support sales engagement and relationship building.