Financial Services

The financial services industry has always been first to adopt technological innovations for business process optimization and better customer interaction. As traditional revenue streams struggle to remain profitable, financial services firms are engaging in digital transformation; financial institutions are looking into offering novel, higher margin products and services while seeking to improve operational efficiency. They are striving to provide business analysts with better self-service capabilities, and they are working on providing customers with real-time information, mainly in the service of up-selling, cross-selling, fraud detection, and risk management initiatives.