A new Gartner survey suggests that almost nine in ten companies intend to ramp up investments in key technology areas, boosting expenditures by at least one-third over current levels. But, so far, returns on investment for digital technologies have been fuzzy for most companies. Technology maturity also makes a difference in success rates. "Previous generations of AI were narrower in scope but have been successful," said Dominic Sartorio, vice president at Denodo, a data management provider. "AI is helping with predictive maintenance of manufactured goods, predicting demand spikes in [the] markets, and finding the optimal routes for logistics, and [has] been successful for many years."
