Each type offers a consumable, governed data service, so different teams can easily access and use disparate data in real time, to derive the maximum value from all of their data.
Access Data Product:
Governed, Real-Time Access to Customer Data
Unified view of customer records across CRM (e.g. Salesforce), onboarding, and know your customer (KYC) systems
Data engineers, integration teams, AI pipelines
Immediate access to customer data
No replication or pipeline build required
Faster onboarding of new use cases
Insight Data Product:
Integrated, Contextualized Customer Datasets
Combines transactions, interactions, and behavioral data
Data scientists, BI teams, and analysts
Single, consistent customer view
Enables segmentation and targeting
Reduces duplicated data preparation
Outcome Data Product:
Decision-Ready, AI-Driven Customer Services
Personalized offer engine based on behavior and predictive models
Marketing teams, applications, and digital channels,
Increased conversion rates
Higher customer engagement
Revenue growth