Ultra Mobile Offers Best-in-Class Customer Service While Keeping the Rapid Pace of User Base and Profitability Growth Intact, Using the Denodo Platform
Ultra Mobile’s business users needed to answer questions such as “Where will the next phase of growth come from?” or “How do we best retain our customers?” Unfortunately, their business intelligence and reporting solution could not keep pace as quickly as the business evolved.
The solution needed to present data in a consistent, single view, as the blending and federation of data in the BI tool was not mature.
Download this case study to learn more about the following:
- How Ultra Mobile established a governance layer that would allow data subject matter experts to present a cultured business data model to the organization.
- How they shortened their time-to-market of BI from weeks to days or hours.
- How the team’s implementation of the Denodo Platform them to move from siloed spreadsheet-based reports, with very little data-lineage control, to a process-driven, governed, consistent view of the data.
- How they have learnt to quickly identify process inefficiencies and make changes that drive profitability.
- How Ultra Mobile combined the Denodo Platform, Looker and Tableau to achieve their goal.