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Now the trucking industry’s digital evolution may be at a tipping point, driven by the rise in e-commerce, the supply-chain challenges laid bare during the pandemic and customer demand for more real-time tracking, among other forces. Some CIOs are looking to reduce the amount of tedious and repetitive data collection drivers are doing by better integrating data from other company systems, tapping better software and investing in automated data-collecting devices like cameras and sensors. The upshot, Mr. Florence said, could be more accurate and more real-time data.

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