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Privacy & Cookies Policy

Denodo Technologies Privacy Policy. Denodo Technologies is committed to protecting your privacy. The following discloses our information collection and use practices for our web site.

1. General

Denodo Technologies, Inc. with headquarters at 525 University Avenue, Suite 31, Palo Alto, California 94301, USA (“Denodo Technologies”) is the data controller for the websites operated under the denodo.com, denododatafest.com and datavirtualizationblog.com domain names (collectively, the “Company’s Websites”), for Denodo Services, and for other interactions (e.g., customer service inquiries, user conferences, etc.). Denodo Technologies respects the privacy of its customers, partners and other visitors to its websites and recognizes the need for adequate protection and administration of the personal information that you provide to us in accordance with this Privacy Policy.

2. Collection And Use Of Personal Information

The ease and resources that technology provides, such as websites, intranets and other media, are valuable tools for communicating and interacting with customers, suppliers, business partners and the general public.

Denodo Technologies recognizes the importance of protecting the privacy of personal information collected through its websites. The purpose of its websites is to provide information regarding technologies, products and services to its customers and partners. Visitors can access the majority of the content on the Company’s websites without providing any personal information. 

In some cases, however, our websites may require a user to fill out a contact form in order to receive marketing information or to access certain content available on the websites. These forms collect professional information provided by the user such as name, email address, phone number, occupation and general location information. 

Also, those visitors interested in our products and services can also request information by filling out their contact information in the corresponding online form on our website.

In still other cases, users will be asked to enter login information to access certain content on the Company’s websites. This login information is tied to you or your company and includes information such as company name, website, phone and physical address. This login information is not shared with any third parties. To the extent our websites collect information from cookies regarding your use of such websites (described further below), such information may be combined with your login information for purposes of our analysis of Denodo Technologies website use.

Our websites also provide the possibility of having a Denodo Technologies agent to call or chat with visitors, provided that a user provide his or her contact details by filling in an online form prior to such call or chat.

Finally, we may collect personal information when a computer-based certification test is administered to a user.

To assist us with the uses described in this Privacy Policy, any information Denodo Technologies or our service providers have collected from or about you through Company’s websites, Denodo Services, and other interactions (e.g., customer service inquiries, user conferences, etc.), including about your use thereof, may be combined with or enhanced by other information from or about you that we have obtained from other online or offline sources, including from our service providers or business partners.

Denodo Technologies does not sell to, or share this information with, third parties unless such sale or sharing is permitted by applicable law. For the avoidance of doubt, your personal login information will never be sold to or shared with any third parties without your permission.

 

3. Use of Cookies

3.1 Cookies

To make our websites work properly, we place small data files called “cookies” on your device. Most big websites do this too.

3.2. What Are Cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, and other preferences) so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another. To learn more about cookies, please visit www.aboutcookies.org.

3.3. How Do We Use Cookies?

We use cookies to observe how many visitors use our websites, when visitors access our websites and what pages visitors access. We use this information to improve your user experience of our websites and for marketing and commercial purposes. Cookies help us determine which areas are popular and which are not. Many improvements and updates to our websites are based on data such as the total number of visitors and the pages viewed.

A number of our pages use cookies which may have functions including, but not limited to, remembering:

  • Your display preferences, such as contrast color settings or font size;
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again);
  • if you have provided your email address, to remember your email address to auto-fill forms; and
  • if you have agreed (or not) to our use of cookies on this site.

Additionally, some external services embedded in our pages use cookies to, for example, gather statistics on an aggregated basis to tell us how you got there and what services you used.

You can delete or block these cookies, but please note, if you do so some features of our websites may not work as intended.

3.4 Use of Google Analytics

Our websites use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help a website analyze how users access and use the site. The information generated by the cookie about your use of the website is generally transmitted to and stored by Google on servers in the United States. We have activated IP anonymization on our websites, which means your IP address will first be shortened by Google within all member countries of the EU or within other countries belonging to the Treaty on the European Economic Area (EEA). Only in exceptions will your full IP address be transmitted to a Google server in the US and shortened there, after transmission. 

On behalf of Denodo Technologies, Google will use the information gathered by the cookies for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and Internet usage. The IP address transferred from your browser through Google Analytics will not be associated with any other data held by Google. 

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do so you may not be able to use the full functionality of our websites. In addition, you can prevent the collection by Google of the data generated by the cookie concerning your use of the website (including your IP address), its transmission to Google, and the processing of that data by Google, by downloading and installing the browser-plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en

You can opt-out of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics

Further information on Google Analytics terms and conditions of use and data privacy can be found at: http://www.google.com/analytics/terms/us.html or at: http://www.google.com/intl/en/policies/privacy/

Please note that on our websites, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

3.5 Use of Other Services

Some of our websites also use other services that use cookies to provide a better experience to our visitors such as AddThis, Olark, and Act-On.

  • We use services provided by AddThis to help visitors share content that they find useful on our website across multiple social networks and platforms. AddThis uses cookies to collect data on how our content is shared. You can learn how to opt-out of AddThis here: http://www.addthis.com/privacy/opt-out. Further information on AddThis terms and conditions of use and data privacy can be found at: http://www.addthis.com/privacy/privacy-policy.
  • We use services provided by Olark to provide a real-time visitor service chat via our websites. Olark uses cookies to collect information on how this service is used. You can find more information about the cookies Olark sets by clicking on the following link: https://www.olark.com/help/cookies. Further information on Olark terms and conditions of use and data privacy can be found at: https://www.olark.com/tos.
  • We use services provided by Act-On to understand how visitors use our website. Act-On uses cookies to collect information on how the visitor arrived at our website, how often a visitor visits our website, and which pages were visited. You can opt-out of Act-On by clicking on the following link: Disable Act-On. An opt-out cookie will be set on your computer, which prevents the future collection of your data when visiting our website. Further information on Act-On terms and conditions of use and data privacy can be found at: https://www.act-on.com/privacy-policy/.
  • We use services provided by Facebook to understand how visitors use our website. Facebook uses cookies to collect information on how the visitor arrived at our website, how often a visitor visits our website, and which pages were visited. You can opt-out from Facebook by clicking on the this link. Further information on Facebook policies about cookies can be found at: https://www.facebook.com/policies/cookies.
  • We use services provided by LinkedIn to understand how visitors use our website. LinkedIn uses cookies to collect information on how the visitor arrived at our website, how often a visitor visits our website, and which pages were visited. You can opt-out of some cookies on your LinkedIn settings page (you need to be logged in on LinkedIn to access). Further information on LinkedIn policies about cookies can be found at: https://www.linkedin.com/legal/cookie-policy.

 

4. How to Control Cookies

You can control and/or delete cookies as you wish - for details, see www.aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

 

5. Do Not Track Policy

Denodo Technologies currently does not process or respond to web browsers’ Do Not Track signals or other similar transmission that indicate a request to disable online tracking of users who visit our web site.

Third parties may record and use for tracking purposes certain information collected from your use of Denodo Technologies websites. Information collected by a third party in this manner is subject to that third party’s own data collection, use and disclosure policies.

 

6. Marketing Choices, Right to Access Your Personal Information, and Our Retention

6.1 Marketing Choices

You can always unsubscribe or choose not to receive promotional materials from Denodo Technologies by following the specific instructions in the email or other communication you receive or by notifying us via the appropriate method(s) described below. You will continue to receive service communications that are considered part of certain Denodo Services unless you cancel the applicable Denodo Services.

6.2 Your Access to Your Personal Information

Upon request, Denodo Technologies will provide you with information about whether we hold any of your personal information. To request access, correction, or deletion or transfer of your personal information, follow the applicable instructions below. While we will make reasonable efforts to accommodate your request, we also reserve the right to reject such requests or to impose certain restrictions and requirements on such requests, if required or permitted by applicable law. We will respond to your request within a reasonable time frame.

6.3 Our Retention of Your Information

We will retain your personal information for as long as your account is active or as needed to provide you use of Denodo Technologies’ websites or Denodo Services. If you wish to cancel your account, or request that we no longer use your personal information to provide you access to any Denodo Technologies products or Denodo Services, contact us via the applicable methods provided below. Even after we cancel your account or cease using your personal information to provide you access to Denodo Technologies products or Denodo Services, we may still retain, use, and disclose your information as necessary to comply with our legal, regulatory, ethical, or document retention obligations, and any request to delete your personal information is subject to these obligations and restrictions.

6.4 Your California Privacy Rights

If you are a California resident, California Civil Code §1798.83 permits you to request information regarding the disclosure of your personal information by Denodo Technologies to its affiliates and/or third parties for their direct marketing purposes, within the past year. To make such a request, contact us as set forth below.

7. Access and Correction

Denodo Technologies websites users may request access, amendment and/or deletion of personal information that Denodo Technologies holds. 

To unsubscribe from Denodo Technologies emails, please email us at unsubscribe@denodo.com

To request access, correction, deletion or transfer of your personal information or withdrawal of consent to the processing described in this Privacy Policy, please email us at privacy@denodo.com

Inquiries for this purpose should include full name, address and other contact information necessary (e.g. phone number and email address). Inquiries will be attended to promptly.

8. International Transfer of Personal Data

To facilitate our business practices, your personal information may be collected, transferred to and stored by us in the United States and by our affiliates in other countries where we operate, including countries outside the European Economic Area (EEA). We have implemented safeguards to ensure an adequate level of data protection where your Personal Data is transferred to countries outside the EEA such as standard contractual clauses for the transfer of Personal Data as approved by the European Commission (Art. 46 GDPR).

9. Security of Your Personal Information

Denodo Technologies takes precautions including organizational, technical, and physical measures, to help safeguard against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, the Personal Data we process or use.

While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices, and signing out of websites after your sessions.

10. Links to Third-Party Sites

Denodo Technologies websites may contain links to other third-party websites in which Denodo Technologies assumes no responsibility for the content of such websites or the privacy policies and practices of those websites. Denodo Technologies advises users to read the privacy policies of those sites as they can differ from Denodo’s Privacy Policy.

11. Changes to This Policy

Denodo Technologies reserves the right to modify or revise this Policy at any time, and will provide public notification of any such modifications by posting the updated version of this Policy on our websites thirty (30) days before such modification or revisions become effective.