Skip to main content

1. General

Denodo Technologies, Inc. with headquarters at 525 University Avenue, Suite 31, Palo Alto, California 94301, USA (“Denodo Technologies”, "we", "us" and "our") is the data controller for the websites operated under the, and domain names (collectively, the “Company’s Websites”), for the online resources available such as brochures, case studies, data sheets, demos, e-books, podcasts, solutions briefs, webinars and whitepapers (the "Denodo Services"), and for customer service inquiries, user conferences and events ("other interactions"). Denodo Technologies respects the privacy of its customers, partners and other visitors to its websites and recognizes the need for adequate protection and administration of the personal information that you provide to us in accordance with this Privacy Policy.

2. Use Of Personal Information

Denodo Technologies recognizes the importance of protecting the privacy of personal information collected through its websites. The purpose of its websites is to provide information regarding technologies, products and services to its customers and partners.

We use your information to:

  • Take steps in order to enter into any contract or carry out obligations arising from any contract entered into between you and us
  • Provide you with information about our goods and services
  • Notify you about changes we make to our goods and services
  • Send you marketing communications where you have requested these, and by using your information to complete the relevant contact form
  • Create an account and provide login information so that you can access certain content on the Company's websites
  • Contact you, for example, via one of our Denodo agents
  • Present the content on our websites in the most effective manner for you and for your computer
  • Administer our websites and for internal operations such as troubleshooting, data analysis, testing, research, statistical and survey purposes
  • To keep our websites safe and secure

We process your personal data on the basis that it is necessary for the performance of a contract with you, or because using this is in our legitimate interests (where we have considered that these are not overridden by your rights) and in some cases, where required by law, where you have consented, you are able to withdraw your consent.

If you do not provide this information, you may not be able to have the benefit of access to our services.

3. Collection of information

We may collect information such as name, physical address, email address, phone number, occupation, company, role and general location information.

To assist us with the uses described in this Privacy Policy, any information Denodo Technologies or our service providers have collected from or about you through Company’s Websites, Denodo Services, and other interactions (e.g. customer service inquiries, user conferences, etc.), including about your use thereof, may be combined with or enhanced by other information from or about you that we have obtained from other online or offline sources, including from our service providers or business partners.

Where we collect information from our service providers or business partners, we will have informed you when we collected that data if we intend to share your data internally and combine it with data collected on this website. We will also have told you for what purpose we will share and combine your data.

4. Who we give your information to

We may give your information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, who support our processing of personal data under this policy. We may also give your information to members of our Denodo partner program (our "Partners") for joint marketing actions related to Denodo products only. No such Partner shall be authorized to use your information except in connection with Denodo-related activities. You can find the list of the Denodo Partners on our website. If any of these parties are using your information for direct marketing purposes, we will only transfer the information to them for that purpose with your prior consent. Denodo Technologies does not sell to, or share this information with, third parties unless such sale or sharing is permitted by applicable law. For the avoidance of doubt, your personal login information will never be sold to or shared with any third parties without your permission.

  • Our selected third parties may include: Organizations which process your personal data on our behalf and in accordance with our instructions and in accordance with applicable data protection laws. This includes in supporting the services we offer through the websites, in particular those providing website and data hosting services, providing fulfilment services, distributing any communications we send, supporting or updating marketing lists, facilitating feedback on our services and providing IT support services from time to time. These organizations (which may include third party suppliers, agents, sub-contractors, consultants, and/or other companies in our group) will only use your information to the extent necessary to perform their support functions.
  • Analytics and search engine providers that assist us in the improvement and optimization of our site and subject to the cookie section of this policy (this will not identify you as an individual).

Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience and subject to the cookie section of this policy. We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets subject to the terms of this privacy policy.
  • If Denodo Technologies or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of supply terms and other agreements with you; or to protect the rights, property, or safety of Denodo Technologies our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime.

5. Where we store your information

    The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") that may not be subject to equivalent data protection laws.

    Where your information is transferred outside the EEA, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognized legal adequacy mechanism, and that it is treated securely and in accordance with this privacy policy.

    6. Use of Cookies


    To make our websites work properly, we place small data files called “cookies” on your device. Most big websites do this too.

    6.1. What Are Cookies?

    A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. These collect and store certain information, and these typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalized content.

    6.2. How Do We Use Cookies?

    We use cookies to observe how many visitors use our websites, when visitors access our websites and what pages visitors access. Our websites uses cookies to distinguish you from other users and visitors on our websites. This helps us to provide you with a good experience when you use our websites and also allows us to improve our websites.

    Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. However, you may not be able to take full advantage of our websites if you do so.

    A number of cookies and similar technologies we use last only for the duration of your web session and expire when you close your browser. Others are used to remember you when you return to the website and are stored in your browser until you delete them or your browser deletes them based on the expiration date defined by the cookie’s file.

    We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.

    We use the following types of cookies:

    • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into your account.
    • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us for our legitimate interests of improving the way our website works, for example, by ensuring that users are finding what they are looking for easily.
    • Functionality cookies. These are used to recognize you when you return to our website. This enables us, subject to your choices and preferences, to personalize our content, greet you by name and remember your preferences (for example, your choice of language or region).
    • Targeting/Advertising cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information subject to your choices and preferences to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

    We may also work with advertising networks that gather information about the content on our website you visit and on information on other websites and services you visit. This may result in you seeing advertisements on our websites or our advertisements when you visit other websites and services of third parties. For more information about how to turn this feature off see below or visit

    6.3. Disabling Cookies

    The effect of disabling cookies depends on which cookies you disable but, in general, the website may not operate properly if all cookies are switched off.  If you only disable third party cookies, you will not be prevented from making purchases on our websites If you disable all cookies, you will be unable to fully engage with our websites.

    If you want to disable cookies on our site, you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:

    For Microsoft Internet Explorer:

    1. Choose the menu “tools” then “Internet Options”

    2. Click on the “privacy” tab

    3. Select the appropriate setting

    For Microsoft Edge:

    1. Choose the menu "Settings and more"

    2. Click on "Settings"

    3. Select "Privacy & security"

    4. Under “Cookies”, select the relevant options

    For Google Chrome:

    1. Choose Settings> Advanced

    2. Under "Privacy and security," click “Content settings”.

    3. Click “Cookies”

    For Safari:

    1. Choose Preferences > Privacy

    2. Click on “Remove all Website Data”

    For Mozilla firefox:

    1. Choose the menu “tools” then “Options”

    2. Click on the icon “privacy”

    3. Find the menu “cookie” and select the relevant options

    For Opera 6.0 and further:

    1. Choose the menu Files > “Preferences”

    2. Privacy

    Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the Site.

    6.4 Use of Google Analytics

    Our websites use third party cookies such as Google Analytics, LinkedIn, Facebook, Add This, Marketo, and Olark, please refer to these third-party websites for further information and for their cookies statements.

    7. Do Not Track Policy

    Denodo Technologies does process and respond to web browsers’ Do Not Track signals that indicate a request to disable online tracking of users who visit our Company's Web sites.Third parties may record and use for tracking purposes certain information collected from the use of our Company's Websites by users who have not enabled the Do Not Track signals. Information collected by a third party in this manner is subject to that third party’s own data collection, use and disclosure policies.

    8. Marketing Choices

    You can always unsubscribe or choose not to receive promotional materials from Denodo Technologies by following the specific instructions in the email or other communication you receive or by notifying us via the appropriate method(s) described below. You will continue to receive service communications that are considered part of certain Denodo Services unless you cancel the applicable Denodo Services.

    9. Our Retention of Your Information

    We will retain your personal information for as long as your account is active or as needed to provide you use of Denodo Technologies’ websites or Denodo Services. If you wish to cancel your account, or request that we no longer use your personal information to provide you access to any Denodo Technologies products or Denodo Services, contact us via the applicable methods provided below. Even after we cancel your account or cease using your personal information to provide you access to Denodo Technologies products or Denodo Services, we may still retain, use, and disclose your information as necessary to comply with our legal, regulatory, or document retention obligations, and any request to delete your personal information is subject to these obligations and restrictions. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes. 

    10. Your California Privacy Rights

    If you are a California resident, California Civil Code §1798.83 permits you to request information regarding the disclosure of your personal information by Denodo Technologies to its affiliates and/or third parties for their direct marketing purposes, within the past year. To make such a request, contact us as set forth in California Addendum: here.  

    11. Your Rights

    Under certain circumstances you may have the right to:

    • Correction of inaccurate personal information that we maintain about you. 
    • Access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 
    • Know what personal information the business has collected about the consumer, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom the business discloses personal information, and the specific pieces of personal information the business has collected about the consumer.
    • Not be discriminated against for exercising your privacy rights. 
    • Correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
    • Deletion/erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
    • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.  You also have the right to object where we are processing your personal data for direct marketing purposes.
    • Restrict processing of your personal data.  This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
    • Limit use or disclosure of sensitive personal information, in certain circumstances. 
    • Request a Transfer (Portability) of your personal data to another party

    Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us You can also change your marketing preferences at any time and can unsubscribe from Denodo Technologies emails by emailing

    While we will make reasonable efforts to accommodate your request, we also reserve the right to reject such requests or to impose certain restrictions and requirements on such requests, if required or permitted by applicable law. We will respond to your request within a reasonable time frame.

    12. International Transfer of Personal Data

    To facilitate our business practices, your personal information may be collected, transferred to and stored by us in the United States and by our affiliates in other countries where we operate, including countries outside the European Economic Area (EEA). We have implemented safeguards to ensure an adequate level of data protection where your Personal Data is transferred to countries outside the EEA such as standard contractual clauses for the transfer of Personal Data as approved by the European Commission (Art. 46 GDPR).

    13. Security of Your Personal Information

    Denodo Technologies takes precautions including organizational, technical, and physical measures, to help safeguard against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, the Personal Data we process or use.

    While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices, and signing out of websites after your sessions.

    14. Links to Third-Party Sites

    Denodo Technologies websites may contain links to other third-party websites in which Denodo Technologies assumes no responsibility for the content of such websites or the privacy policies and practices of those websites. Denodo Technologies advises users to read the privacy policies of those sites as they can differ from Denodo’s Privacy Policy.

    15. Supervisory Authority

    If for any reason you are not satisfied with our data protection handling, you may complain to the relevant supervisory authority. This will be the applicable data protection regulator in your jurisdiction.

    16. Changes to This Policy

    Denodo Technologies reserves the right to modify or revise this Policy at any time, and will provide public notification of any such modifications by posting the updated version of this Policy on our websites thirty (30) days before such modification or revisions become effective.

    17. Contact Us

    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

    Denodo Technologies
    C/O Legal Department
    525 University Avenue, Suite 31
    Palo Alto, CA 94301
    (650) 566-8833

    Denodo Technologies
    C/O Legal Department
    Estrada Baños de Arteixo, 43, Planta 1, 
    Portal D 15008 
    A Coruña, España  

    Last Updated: March 1, 2024

    Denodo Free Trial

    30-days free trial on the cloud for you to fully test Denodo Professional


    Denodo Express

    The free way to data virtualization