CTI

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Overcoming Telecommunications Challenges with Data Virtualization

With data virtualization, telecommunications providers are driving profits and reducing churn.Telecommunications providers are under constant pressure to compete in an increasingly crowded marketplace for customers who are increasingly difficult to retain. Subscribers are always in search of the latest and greatest services, and will quickly gravitate to the provider with best offer, the best customer service, and the widest, most available network coverage.Download this solution brief to learn more about the following:

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Jazztel Case Study

After analyzing the available technologies in the market, Jazztel chose the Denodo platform which would allow them to integrate all of their external and internal systems in a real-time manner; giving agents all the information necessary to answer customer inquiries on the first call. 

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