Digital transformation and the insurance industry - taking customer connection to a new level.Digital transformation is affecting all industries, and Forrester observes that it is profoundly affecting the insurance industry, saying that “digital insurance strategy leaders must reinvent their companies to become fundamentally digital, from underwriting through to claims settlement.”Download this solution brief to learn more about the following:
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One of the top asset management firms in the United States was drowning in a growing mass of data. This exponential growth in the amount of data and the wide variety of disparate data sources caused problems with the accuracy and integrity of reporting, adversely impacting the quality of customer service, one of the organization’s core company directives. Their data integration team struggled to bring together meaningful information from inconsistent data queried from over seven different systems and external data feeds. Providing timely and accurate data to customers is a vital part of the...
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