Sumitomo Mitsui Trust Bank

Banks are Leveraging Data Virtualization to Enable Greater Agility in Responding to Customer NeedsThe banking industry is undergoing a massive transformation, driven by the need to provide advanced customer service. In a study of 107 global financial services decision makers, Forrester found that improving the customer experience was the top business requirement that drove the companies’ transformation needs, followed by the need to integrate channels and the need to provide innovative new products and services.Such a transformation is not trivial, as it affects the entire institution, on...

Governance, Risk Management and Compliance, (GRC) StreamlinedGovernance, risk management, and compliance (GRC) are three formidable topics in their own right, but they are addressed together because a lapse in one area can create an immediate lapse in the other two. When operating effectively, the three combined facets of GRC enable an organization to survive in a demanding regulatory environment, so that it has a chance to thrive. Conversely, if any of these facets are threatened in an organization, the organization will not be able to remain competitive for long. And although financial...