Telecommunications

Showing 1 - 8 of 8 pages tagged with: Telecommunications

Overcoming Telecommunications Challenges with Data Virtualization

With data virtualization, telecommunications providers are driving profits and reducing churn.Telecommunications providers are under constant pressure to compete in an increasingly crowded marketplace for customers who are increasingly difficult to retain. Subscribers are always in search of the latest and greatest services, and will quickly gravitate to the provider with best offer, the best customer service, and the widest, most available network coverage.Download this solution brief to learn more about the following:

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Customer Case Study: Get

Get is a Norwegian telecommunications provider with over a million customers. They provide broadband, mobile, and television services, and for years they have distributed television content using a traditional linear consumption model. Recently, they began to offer on-demand content, but to do that effectively, they realized that they needed to target each of their customers individually. In this video Michael Besin, Head of Data Systems at Get realized that the only way they could achieve this level of personalization was from analyzing their data.This customer case study video will cover:...

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Gain Unprecedented Data Access and Agility with Denodo and Wipro

New technologies such as big data, cloud, and the Internet of things (IoT) are increasing the volume and variety of data every day, and companies still struggle with leveraging data assets in a meaningful way. Denodo, the leader in data virtualization, offers a modern, highly effective method for integrating data in real-time and providing a logical data catalog for business use. Wipro has deep expertise across a wide variety of industries, including manufacturing, banking, insurance, telecommunications, healthcare and energy, to enable companies to facilitate massive data management...

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Customer Case Study: Ultra Mobile

In this video, Kalpesh Vyas, Director of Analytics at Ultra Mobile, discusses why they chose the Denodo Platform and how data virtualization helped them to integrate their disparate data sources.This customer case study video will cover:Ultra Mobile’s specific business challengeHow they used data virtualization to address this business challengeWhat the benefits of data virtualization are in their particular caseWhy they chose the Denodo platformHow they plan to utilize the Denodo platform and data virtualization in future 

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Realizing the Full Potential of MDM

MDM implementations require substantial investments in not only time and money, but also in hardware, physical space, and resources. Unfortunately, many companies that have already made these investments are unable to unlock the full potential of their customer, product, supplier and other data, once mastered. This is not because of any strategic weakness of MDM, but because MDM systems can only focus on two core functions, but not those that focus on transactional data. Read this solution brief to learn how MDM combined with data virtualization can enable a complete view of the customer,...

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Jazztel Case Study

After analyzing the available technologies in the market, Jazztel chose the Denodo platform which would allow them to integrate all of their external and internal systems in a real-time manner; giving agents all the information necessary to answer customer inquiries on the first call. 

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The Phone House Increases Global Efficiency by More than 50% and Reduces Client In-Store Waiting Times by 75% with Denodo Data Virtualization

Before deploying a Data Virtualization solution, there was no direct access to the telecommunication operators systems nor was there any standards or interfaces for automatic information exchange and synchronization (activations, migrations, etc).In order to execute their required business processes via the Web, The Phone House needed to resolve a series of technical difficulties:

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Vodafone Reduces Service Response Time by 66% and Improves Overall Quality of Customer Service Using Denodo Data Virtualization

In order to optimize their customer service response time and to improve the overall customer experience, Vodafone needed to provide integrated customer information to their call centers and customer portals. For that Vodafone chose the Denodo Platform, to provide a single access point to all the information needed. The Denodo solution offered them the ability to extract data from multiple internal information systems (CRM, billing, support incidents, provisioning, data warehouse, etc.), providing their customer service agents a unified real-time view of their clients.For more information on...

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