MVNO

Ultra Mobile’s mission is to connect the world by offering international voice communication of the best quality for the lowest possible cost. The company was going through a tremendous growth phase. However, the rapid growth put a strain on Ultra Mobile’s BI infrastructure, hindering the company’s ability to answer basic questions about the health of the business and how best to retain customers.Ultra Mobile needed to de-mitigate risk for unmanaged changes like data gaps between different departments and managed changes like difficulty integrating data documentation for each project. There...

Ultra Mobile Offers Best-in-Class Customer Service While Keeping the Rapid Pace of User Base and Profitability Growth Intact, Using the Denodo Platform Ultra Mobile’s business users needed to answer questions such as “Where will the next phase of growth come from?” or “How do we best retain our customers?” Unfortunately, their business intelligence and reporting solution could not keep pace as quickly as the business evolved.The solution needed to present data in a consistent, single view, as the blending and federation of data in the BI tool was not mature. Download this case study to learn...