Data Management

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Digital Transformation and the Insurance Industry

Taking customer experience to the next level with Logical Customer 360

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Webinar #1 - How UFCU Achieved 360 Member Engagement

Join our exclusive webinar series designed to empower credit unions with transformative insights into the untapped potential of data. Explore how data can be a strategic asset, enabling credit unions to overcome challenges and foster substantial growth.We invite you to learn more on the remarkable journey of University Federal Credit Union (UFCU), highlighting how a strategic approach to data management led to unprecedented member engagement and operational success.

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Customer Case Study: Statistics Estonia

Statistics Estonia Uses Denodo to Provide Better Official Statistics

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Things to take into account before the journey to Logical Customer 360 starts

The importance of finding a use case and building on it, relying on experts, or seeking continuous improvement to ensure optimal use of the solution, are some of the lessons learned from Mapfre during this journey.

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Learn how processes and analytics improve through a Logical Customer 360

Denodo Platform enabled improved customer engagement and retention, significant upsell of additional policies for each household, and reduced cost and increased productivity of customer service, while also reducing costs and increasing productivity through application modernization.

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See how Logical Customer 360 helps optimizing customer-facing business processes and delivering new value-added services

Mapfre had a goal of greater customer engagement through responding to the needs of its customers’ households and other family members, and offering discounted policies and packages of policies that are fit-for-purpose for life changes and situations facing them.

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What were the challenges Mapfre faced before implementing Logical Customer 360°?

Mapfre started from a product vision in which there was a lack of data uniformity, as well as data dispersion, among other challenges. The number of legacy systems and applications grew as Mapfre’s business grew, covering different insurance products and customer-facing business processes including claims, underwriting, marketing campaigns and customer service.

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Digital Transformation and the Insurance Industry

Taking customer experience to the next level with Logical Customer 360

Read More

Digital Transformation and the Insurance Industry

Taking customer experience to the next level with Logical Customer 360

Read More

Top Five Strategies for Modernizing Your Data Architecture (ASEAN)

In this webinar, we will cut through the noise and focus on five key principles you must consider to modernize your data architecture and drive value for the business. Register now!

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What's Next?

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